Schreiber ENP

Schreiber Expanded Neighborhood Patrol

Crime Reports: Jan to August 2021

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Schreiber Crime Watch sends a weekly report of crimes reported for the prior week via email. This is a recap of crimes reported from January to August 2021. With increased off-duty DPD patrols via Schreiber Expanded Neighborhood Patrol, we are seeing fewer crimes being reported in our neighborhood community. Neighbors should continue to stay vigilant. Call or text SENP if you plan to be out of town this summer, turn lights on at night, all night, and, report any suspicious activity by calling 911 first, then the SENP patrol cell number.

Week ending:

August 28, 4623 ALLENCREST (between Welch and Nanwood) – soliciting without a permit –  suspect was persistent as resident refused services and police were called.  Suspect was uncooperative with officer.  Suspect issued a citation for soliciting without a permit

August 21, 4341 MYERWOOD @ Crestline – burglary of motor vehicle 23F – complainant resident of DeSoto, Texas

5211 FOREST @ Inwood – larceny/theft offense – commercial property – 23F – Street’s Fine Chicken

4406 RIDGESIDE between Crestline and Welch (under construction) – burglary of motor vehicle 23F- purse left on passenger seat – stolen credit card used in fraud

August 14, no crimes reported

August 7, no crimes reported

July 31, 4639 ALLENCREST – burglary of vacant residence – forced entry

July 24, 12525 PLANTER’S GLEN – burglary of motor vehicle

12920 MIDWAY @ LBJ – robbery of business – three suspects took jewelry by force – premises:  retail store (Cash America Pawn)

July 17, MILL RUN – (near Crestline) –  vehicle theft – truck – recovered to owner- THIS IS THE BACK STORY…Call came in to 911 about a person sleeping under a truck on Harvest Hill between Montfort and Preston.  Dallas Police Dept  and Fire Rescue answered the call and woke up individual and arrested him (W/M/37) for public intoxication.   Officers, upon personal inspection of arrestee,  found a key fob for the truck and found that the truck belonged to resident on Mill Run.  Suspect then charged with stolen truck.  The truck was released to owner on Mill Run

4639 NASHWOOD (between Welsh and Drujon) – burglary of motor vehicle –  2:00 am.  DPD dispatched at 8:30 am.

July 10, no crimes reported

July 3, 4337 Mill Creek, Stolen Vehicle

June 26, 12822 MIDWAY @ Harvest Hill – apartment complex south of LBJ – simple assault – offensive contact – suspect hugged complainant tightly without consent.

June 19, 4240 HARVEST HILL near Midway – theft offense – no other information available

June 12, no crimes reported 

June 5, 4740 MILL CREEK – burglary of motor vehicle – broke into locked vehicle and removed property

May 29, no crimes reported

May 22, no crimes reported

May 15, no crimes reported

May 1, 4985 Thunder – abandoned property – 24-hour parking violation.

April 17, no crimes reported

April 7, 12170 Inwood – burglary of business – business alarm – forced entry into business and rummaged through property – Kwik Kar

4700 LBJ, out-of-town stolen vehicle involved in major accident – recovered to Irving Police Department

April 3, no crimes reported

March 21, 12100  Inwood – criminal mischief/destruction/damage/vandalism of property – unknown suspect fired a gunshot at the front door causing damage – premises:  retail store (Petsmart).  DPD dispatched at 8:57 am 03/24

March 20, no crimes reported

March 13, no crimes reported

February 27, 5016 Forest Bend – burglary of motor vehicle – broke into vehicle and took property  

February 20, LBJ at Midway – robbery – pointed gun and took property – Chevron gas station.

February 13, 12120 Inwood @ Willow – burglary of business  – broke open side door, entered and attempted to open a safe – Chick-Fil-A

4456 Thunder – between Crestline and Welch – attempted break in of residence – attempted to break glass of rear French doors using a BB gun which only shattered  – homeowner heard the noise and when he went to investigate the unknown suspect ran off – unknown suspect dropped a knife in driveway

12802 Midway – apartment complex just south of LBJ – animal cruelty – suspected neglected dog – FYI – Dallas Police  Department handles animal cruelty investigations with SPCA of TX –

11920 Inwood – criminal mischief – slashed tires – parking lot of Lowe’s

February 6, 5031 Harvest Hill – burglary of motor vehicle – near Toll Road – 3:30 am

4436 Mill Creek between Crestline and Welch – burglary of motor vehicle at 10 pm

January 30, 4905 Mill Run – burglary of motor vehicle part(s) less than $100

12250  Inwood – across from Willow – burglary of business – forced entry – Starbucks

12130 Inwood – public intoxication – Sonic  parking lot – DPD dispatched at 8:46 pm

January 23, 4546 Harvest Hill – burglary of motor vehicle – 2:30 pm – contractor truck 

12179 Inwood – burglary of business – Kwik Kar – business alarm sounded and DPD responded

January 16, no crimes reported

January 2, 4912 Forest Bend – burglary of motor vehicle – single family residence

SENP Adds Two New Officers

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Officer Gonzalez (top), and
Officer Noye (Bottom)

Thanks to our inaugural members from 2020 and new members in 2021, we have added 70 hours of patrol per week. With 585 SENP members in 2021 we have enough funds to go from 55 hours per week which began in the fall of 2020 to 60-70 hours per week, depending on officer availability.

Adding more patrol hours requires us to add new officers. Please welcome Officer Margarito Gonzalez and Officer D’Vonyotto K. Noye to Schreiber Expanded Neighborhood Patrol. When you see them patrolling our neighborhood please make them feel welcome with a smile and a wave!

We now have a total of 8 officers patrolling the areas from Midway to Inwood and Forest Lane to 635. Our officers patrol 7 days a week in four hour shifts. Some days we have multiple shifts, including four overnight shifts.

If you see our patrol officers parked for long periods of time, it may not be our SENP officers on duty. We have recently learned that some of our SENP patrol officers prefer coming back to our area to fill our their regular duty DPD reports because they consider this a safe neighborhood in which to complete that activity. Please be assured that the SENP Board President has regular communication with our SENP DPD coordinator and SENP officers. Officers check in each time they’re on shift by texting the Board President when on duty.

If you see anything suspicious, please call 911 first to report and then call the SENP patrol cell. If you leave a message or text and don’t hear back, please send an email to [email protected] so we can address this with the officers.

Thanks again for joining SENP.

Travis Horton of Twigg Realty: A Good Neighbor and Negotiator Supporting Schreiber ENP

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Schreiber Extended Neighborhood Patrol (SENP) is appreciative of our local businesses who signed on to sponsor the inaugural year of our program. Travis Horton of Twigg Realty is one of those businesses. Travis helped by rallying his neighbors to join SENP, he donated dollars to help with the cost of the SENP member yard signs and he mailed communications to neighbors on behalf of SENP. Please take a moment to learn about Travis, his business and family and why he supports SENP.

Tell us about your business. 

I am the Broker and owner of Twigg Realty.  I have been helping buyers and sellers all over this wonderful city for over 18 years. Born and raised here and having lived in many of Dallas’ neighborhoods has allowed me to be proficient in many different markets and I have developed relationships with people all over the area.

What are some differences that your business offers that others may not? 

Most Realtors don’t know how to build what their clients are buying or selling.  My home building and remodeling experience will add a layer of confidence and perspective to the purchase of one of the largest single assets you will own.  Knowing the details beyond the cosmetics will give you peace of mind in your purchase or sale.

What are some of the most common questions you have from customers?

When selling a home, owners want to know what their property is worth or and want to know what a property they may be interested in purchasing is worth. 

Are there things your prospective customers and clients may not be thinking of that you think they should know?

Each Realtor offers something different. Trust is probably the most important factor when choosing the right person for the job. 

What is the favorite comment one of your customers has made about working with you and your business? 

The one comment I remember and like this most is when a customer told me that I am a good negotiator. That one stuck with me because it’s important to me to do the best job possible when representing a buyer or a seller. 

We appreciate your sponsorship of the Schreiber Extended Neighborhood Patrol.  What made you decide you’d like to participate? 

My family and I live on Willow Lane and we wanted to be a part of something positive for the community.  The importance of feeling safe while here and the importance of prospective buyers feeling safe is a priority.

Kwik Kar Sponsors Schreiber ENP To Continue Support Of Our Neighborhood

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Man standing in front of Kwik Kar at Forest & Inwood
Rich Goff, Kwik Kar, 12170 Inwood Road

By Gay Donnell Willis, SENP Board VP

The Schreiber Extended Neighborhood Patrol is appreciative of our local businesses who signed on to sponsor the inaugural year of the SENP.  

Rich Goff of Kwik Kar on Inwood Road is one of those businesses.  Please take a moment to learn about Rich, his business, and why he supports SENP.

Tell us about your business. 

We are a full-service oil change business at our core.  We change oil and filters on our customers’ vehicles at the manufacturers’ recommended intervals.  We also change air filters, cabin air filters, offer manufacturer recommended services (brake flush, radiator flush, power steering and transmission flush) at a lower price and fraction of the time it typically takes a dealership to perform the same service.  You can get your official Texas state vehicle inspection done quickly at Kwik Kar, with 3 inspection machines and at least 2 inspectors on duty at all times.  We perform around 1,000 inspections/month and strive to get those customers in and out in a timely manner.  You can also have mechanical repairs done like brakes, AC service, radiator service, electrical and suspension—again at a lower cost and faction of the time a customer may spend at a dealership.  

What are some differences that your business offers that others may not? 

First and foremost is our level of service.  We have friendly, experienced crew who have gotten to know the people in the neighborhood, and this has resulted in a loyal customer base.  75% of our customers on any given day are repeat customers.  We are honest and won’t try to sell unneeded products or services.  We explain everything and give the customer his or her options.  In these unprecedented times, we also offer the customers the option of staying in their vehicle during service.  We wear masks at all times.  If we need to operate the vehicle, we use disposable plastic seat covers and wear disposable gloves.   

We also involve ourselves in the community in ways the corporate lube centers may not.   For the last 10 days of October 2019 we donated 10% of all sales to Catholic Charities tornado relief.  On a more regular basis, we sponsor Jesuit Athletics, Ursuline Academy’s Rangerettes, WT White High School Athletics and the Town North/Semones Family YMCA. 

There are lots of businesses close by, so even though we have prompt service, you can still take a moment to visit Sonic, Chik-Fil-A, Starbucks, PetSmart if you want. 

What are some of the most common questions you have from customers?

“How long’s the wait for an inspection?” and “How much is an oil change?”  We can usually get you in-and-out much faster than a dealership, and the pricing is better too. We base pricing on standard 5 quarts for the year, make and model of your car.  

Are there things your prospective customers and clients may not be thinking of that you think they should know? 

Kwik Kar can help you with mechanical repairs like brakes, AC service, radiator service, electrical and suspension.  Your benefit is that it’s at a lower cost and fraction of the time a customer may spend at a dealership.  

You can also count on us to remind you about things like air filters.  Customers don’t think about air filters when they come in for oil change—cabin air filter vs. engine air filters.  You might have dander from your dog riding in your car with you.  The engine air filter can affect gas mileage and how long your car will last.

One thing about this neighborhood—there are a lot of high mileage cars, because people are taking care of their cars.    Attention to these details are the things that make them last. 

What is the favorite comment one of your customers has made about working with you and your business? 

We get a LOT of compliments on Yelp and Google because we’ve got built a strong team.  We see things like “(Assistant Manager) Lorenzo is the best!” and “Frank is the greatest!”

We appreciate your sponsorship of the Schreiber Extended Neighborhood Patrol.  What made you decide you’d like to participate? 

There was a run of break ins at the store in April, so security played a big role.   I get an alert from my security cameras when anything enters the parking lot, and it’s a real comfort to see the SENP patrol there overnight.    

Supporting neighborhood initiatives is also very important to all of us at the Kwik Kar on Inwood. 

Brookstone Insurance Offers Concierge-Type Personal Service

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By Gay Donnell Willis

Schreiber Expanded Neighborhood took the work of many, including the financial support of sponsors to help launch our program. Over the next several months we will be posting short blogs about our sponsors to enable you to get to know them a little better. 

We are appreciative of Brookstone Insurance in assisting SENP to become a reality in late 2019.  Two representatives from Brookstone Insurance have shared their experience in the industry to benefit our neighbors and neighborhood:  Lauren Allen, Executive Vice President & Chief Operating Officer and Shawna Graf, Vice President—Private Client Supervisor. 

If you’ve ever wondered how to choose an insurance broker, The Brookstone team is here to help and feels they have a few key differences that make them a good fit for those seeking insurance:

  1. Brookstone offers a wide portfolio of products which means convenience for the customer. In addition to Group Health and Life, Business, Personal and Private Client insurance, they also offer Farm & Ranch and Construction making them a convenient “one stop shop.”  
  2. They proactively review their client’s insurance needs.  While some providers only reach out when it’s time for you to renew, Brookstone’s associates do an annual review of your portfolio and share their advice based on your changing life as well as changing rules and regulations. They have relationships with a variety of carriers, so are able to regularly shop for the best deal for their clients. “Some of our clients prefer to get an email or phone call for their review, and others like to come in for a face-to-race explanation of the recommendations. Whatever they need, Brookstone’s professionals are responsive to all of our customer’s wishes,” says Shawna.
  3. It’s a family business. Founded by Brook Crawford, Brookstone is still run by Crawford and his family. Laura notes, “Our staff is close and feels like an extended family, and this same watchful and protective nature extends to our clients. Hard work and exceeding our customer’s expectations are our core values.”  

Some Insurance Tips Brookstone Insurance would like to share are:

  • Water coverage is the #1 claims/ underinsured problem.  Whether it’s from rain or a leaking pipe, it not only creates problems immediately, but there is a cascade of problems that come after water recedes.  Other water issues you could potentially have include the water line in your refrigerator or dishwasher and water backing up in toilets, which can require replace flooring, sheetrock, etc. 
  • If you’ve had a water leak in your yard, it’s good to know that Sewer Line Coverage helps with the grey area between your home and the city. 
  • The Texas climate can lead to dry foundation issues. Turn off water while on a trip.
  • Dogs are great as a theft deterrent, but the breed you choose can affect your insurance liability, so it’s good to have an advisor who can counsel on the impact it could have on you.
  • For theft issues make sure you are insured properly. If your laptop is stolen from your car, that is not on your Auto policy, but it would be covered on your Homeowners policy.  
  • If you own an antique car, it won’t be insured like regular car, and Brookstone knows how to address coverage for this category. 
  • High-end jewelry will need its own policy.  
  • Brookstone is even versed in kidnap ransom policies! 

It’s important to have an insurance evaluation specific to you and your loved ones and Brookstone knows how to consider what is important to you and personalize it.   

“Brookstone Insurance is passionate about making sure we know the particulars around insurance coverage that the average consumer doesn’t know and doesn’t have to know if they work with us—we will do the thinking for you,” Laura said. 

To learn more about Brookstone’s concierge-type and personal service from this family owned business, contact Shawna Graf at 469-482-1017 or Steve Spalding at 214-502-7970. You may also visit the Brookstone website.

Sponsors

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